Situation

A venture-backed tech unicorn was struggling to meet its targets after an extended period of rapid growth. This resulted in rapid turnover among executives, further exacerbating performance issues. As the CEO began to face scrutiny from investors, TMG was engaged to help stabilize the leadership team, increase effectiveness, and improve the organization’s work culture.

Approach

It was clear from the outset that behavioral change would be a critical component of this engagement. The C-Suite had been incredibly effective in driving revenue and fundraising but at the expense of company culture, limiting their potential. After a thorough debrief on the reports, TMG proceeded with the program’s next step–customized coaching programs for each participant, including monthly 1:1 meetings. In addition to 1:1 sessions, the TMG team conducted group coaching sessions for the leadership team focused on improving group dynamics and trust while addressing group-level themes and development needs uncovered by the initial 360 assessments.

Building on the insights from the assessments and coaching sessions, TMG provided strategic guidance to both the Board and the CEO on the evolution of the leadership team. This included recommendations on the team’s structure, identifying critical skill and experience gaps, and prioritizing new roles and recruitment.